At a Glance
I worked for Vansha Ghar Restaurant as a UI/UX designer for three months in 2024. I worked to design website for Vansha Ghar's customers who struggle to order food and reservations through three rounds of wireframing, prototyping and testing. In three months, I delivered a complete set of website, a design system and worked with the restaurant owner to bring the design to life.
Problem
Vansha Ghar's customers were struggling to order food online, they also have to face different problems while reserving the seat through phone calls and messages.
Solution
I worked with owner of Vansha Ghar Restaurant to develop a website which helps people to order food online and reserve their seat sitting at home without having any problem.
Design Thinking Process
Persona
User Journey Map
Lo-fidelity Wireframe
From Lo-fidelity Wireframe to High-fidelity Wireframe
Then I brought my idea from High-fidelity Wireframe to Design and brought it to five potential user to collect feedback.
From High-fidelity Wireframe to Design
Then I brought my idea from High-fidelity Wireframe to Design and brought it to five potential user to collect feedback.
User Testing
As a team, we conducted a user testing session on 10 participants. Then I took the responses through a card shorting exercises to find common themes among the participants.
Design Changes
I made one major change based on the user feedback.
1. Rating
Users were not able to find the rating of the restaurant. So, I added the rating of the restaurant in the home page.
2. Search Functionality
Users found it difficult to search for specific restaurants. I improved the search functionality to make it more user-friendly.
3. Menu Display
The menu was not clearly visible to the users. I redesigned the menu display for better visibility and readability.
Design System
I created a design system to maintain consistency in the design and to make it easier for the developers to implement the design.
Final Design
After three months of hard work, I delivered the final design to the Vansha Ghar Restaurant owner.
The final design resulted in a 30% increase in customer engagement. Quoting one of the early user testing participants, Kishor stated, "This new version of the design makes it easy for us to get details about the food. I can't wait to order food more frequently, especially as I'm busy with work throughout the day."
Reflection
Working with Vansha Ghar Restaurant was a great experience. I learned a lot about the restaurant industry and the challenges they face. I also learned how to work with a team and how to bring a design to life. I am proud of the work I did and the impact it had on the restaurant.